Don't waste your time or money. I learned that the hard way. Finding good blue light non prescription glasses online can feel like a gamble. You see a cool pair, you click "buy," and then you pray. Sometimes, your prayers are answered. Other times, you get burned. I got burned, badly, by another seller. This is my honest story, so you don't make the same mistake.
I need to be honest. I bought blue light non prescription glasses from a different seller, let's call them "Automated Optics Inc.," and I was seriously disappointed. It was a complete disaster from start to finish. This company felt like nothing more than an automated machine that didn't care about its customers. They were a total fraud, ripping me off for services they charged for but never provided.
I had ordered from them twice before. Those times went okay, so I never understood the angry reviews. My third order changed everything. Their site proudly promised "eligible for next day delivery." That usually means "next day," right? So, I paid the extra $19.95 for next day shipping, bought my glasses, and waited. Hours later, an email arrived. It said, "your order is in process and will take 3 business days." Three business days? Where was my "next day" delivery? It gets worse.
I tried to get my $19.95 shipping fee back. Here’s how that went:
I called their number again. I kept trying different menu options, getting more and more frustrated. Finally, I tried the option to "place an order." Bingo! A human answered. I explained my problem. After a long wait on hold, I was told, "I will submit your request to the billing department. It will be up to them." Ugh. No! You didn't provide a service I paid for; just refund my money! The agent didn’t want to hear it and ended the call on me. It was truly horrible business and horrible customer service. Everything was automated. They force you into endless phone systems or chat bots, hoping you just give up from anger.
My order timeline tells the whole story:
That is absolutely NOT "next day delivery." My glasses had "Plano lenses," meaning no prescription. There was nothing to "produce," so the delay in "production" made no sense. I sent six emails asking for help and got no real replies. Their sugar-coated answers were just poor excuses to cover up their terrible customer service.
Verdict: Avoid companies that rely only on bots and ignore your emails. You might save a few dollars, but you'll pay for it in stress and lost money.